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Frequently asked questions
Is my data shared with others or used to train AI models?
No, your data is never shared with other customers or used for AI training. It is stored securely in a database with strict access controls, and all sensitive information, including personal identifiers (PIIs), is encrypted at rest to protect your privacy.
Do you offer private cloud or on-premise offering?
Yes, we provide secure private cloud, on-premise, and dedicated hosting solutions. Book A Call With Us.
Is our data secure with this tool?
Yes, Glyph AI is GDPR compliant and SOC-2 Type-2 (pending), which is the industry standard for security, reliability and privacy. We encrypt all your meeting data during transit and store it securely on Microsoft Azure. You are the sole person with access to your meeting data and have the freedom to delete it at any time.
Can you demostrate a demo on call?
Yes, we can provide a live demonstration via a call. During the demo, we’ll walk you through the features and functionalities of our product, answer any questions you may have, and show you how it can meet your specific needs. To schedule a demo, please contact us with your preferred time, and we'll arrange a call that fits your schedule.
How does billing work?
We charge monthly fees with the purchase of credits. The most popular plan, priced at $49 USD, comes with 3,000 credits, which means you will get 3,000 minutes of transcription.
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